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Privacy Policy

PRIVACY POLICY

UNCVR Limited (“UNCVR”, “we”, “our”, “us”, or the “Company”) highly regards the importance of your privacy. This privacy policy (the “Privacy Policy”) states how we collect and use information provided by you through the use and access of our website www.uncvrclothing.com (our “Website”). By accessing, visiting, or using our Website, and/or providing any of your information to us via computer, mobile phone, tablet, or any other device (“Devices”), you agree to accept the terms in our Privacy Policy and Terms of Service.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your full name, mailing/billing address, email address and credit card/debit card information. There are also other information we will collect from you that would help us to provide you with the best service we can. These data points would include, but not restricted to, country of residence, style profile questions (top and bottom clothing sizes/styles, height, color preferences) and other general questions such as your date of birth, your shopping preferences, lifestyle preferences, etc.

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

We use the above information to personalize your shopping experience and to help us cater to your specific preferences, needs and improve our customer service. In addition, we will use the above information to process payment transactions and track your orders.

We also may share your information with our trusted third parties about special offers and/or product updates. Some other trusted third parties include platforms that help us with functions and processes on our behalf in an effort to enhance your shopping experience.

When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

In terms of any electronic communications or marketing, with your permission, we may send you emails about our Website, new products, promotional offers, third party special offers and other updates. Please note that at anytime, you may unsubscribe from any email distributions.

SECTION 3 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our data collection and usage of it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@uncvrclothing.com.

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so, to protect or defend UNCVR’s, or a third party’s property or rights, to protect an individual’s safety, or if you violate our Terms of Service.

SECTION 5 - SHOPIFY

Our Website store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.

We also may use Stripe or PayPal to process your transactions.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, outsourced customer care agents, any technology assistant platforms have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our Website store or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.

Links

When you click on links on our Website store, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

However, please note that generally any data transmitted over the internet or email communications may be accessible to anyone or lost during transmission. When disclosing any personal information, please be aware that there is a potential for others to access without your permission. We do not accept any liability for any losses of your information during data transfer over the internet.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority (depending on your state law) in your city, state, province or country of residence, or that you are the age of majority (depending on your state law) in your city, state, province or country of residence and you have given us your consent to allow any of your minor dependents to use our Website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If UNCVR is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

SECTION 10 – INTERNATIONAL USERS

UNCVR is headquartered in Hong Kong. If you are accessing our Website from any other country with differing laws or regulations regarding personal data collection, usage and disclosure from Hong Kong, please be aware that you are transmitting your personal data to Hong Kong, which may not have the same data protection laws or regulations as other foreign countries. All data collected through our Website will be gathered and processed in Hong Kong, and you give us consent to any data transfer outside of your country.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@uncvrclothing.com.