WHAT WILL I RECEIVE?
You will receive a curated package of quality essentials based on your style profile. The number of items in your package may range from 2 to 6 depending on your profile and stock availability.
CAN I RETURN ITEMS?
Yes, simply email us at firstname.lastname@example.org to request a return within the 7 day try on period. Upon receiving your return request, you will have 7 days to return the items you do not want to keep.
CAN I KEEP ALL THE ITEMS I RECEIVE?
Yes you can! You will be charged at the end of the 7 day try on period.
IS THERE A MINIMUM COMMITMENT?
No, UNCVR is not a subscription service. You may make a one-time purchase, or schedule automatic deliveries based on the delivery frequency that is right for you.
CAN I RECEIVE UNCVR PACKAGES AUTOMATICALLY?
You may schedule automatic deliveries upon signing up by selecting the delivery frequency that is right for you. You have the option to receive a package every month, every other month or every 3 months. Cancel anytime.
DO I HAVE TO PAY FOR SHIPPING?
We offer free shipping and returns for all Hong Kong orders.
DO I CHOOSE MY MONTHLY SELECTIONS?
Our styling team curates a personalized package for you based on your style profile. You pay only for what you keep.
DO I HAVE TO PAY A FEE?
You are charged a HK$195 non-refundable styling fee once your package has been curated by our Styling Team. This amount will be applied as credit towards anything you keep from that shipment.
WHAT IS THE PRICE RANGE FOR EACH ITEM?
Our items range between HK$120-900.
CAN I CANCEL MY AUTOMATIC DELIVERIES?
You may cancel your automatic deliveries any time. Simply email us at email@example.com.
CAN I UPDATE MY PROFILE?
Yes, you can update your profile anytime. We understand that your size, fit and color preferences may change over time. You can also let us know of any specific notes or instructions for future deliveries. To update your profile, simply email us at firstname.lastname@example.org.