FAQ - Billing

HOW DO I PAY?

You may pay via Visa, MasterCard, and American Express. We do not accept cash, money orders or personal cheques.

WHEN DO I GET CHARGED THE STYLING FEE?

If you signed up for our personalized styling service, you will be charged a US$25 non-refundable styling fee upon signing up. If you are a returning customer who has selected automatic deliveries, you will be charged a US$25 non-refundable styling fee once your package has been curated.

Those who did not sign up for our personalized styling service, and simply purchased from our online shop will not be charged a styling fee. 

WHEN DO I GET CHARGED FOR THE ITEMS I KEEP?

(This question only applies to those who signed up for our personalized styling service.)

If you would like to keep all of your items, sit back, relax, and you will be charged at the end of the 7 day try on period. If you would like to keep a few items and return the rest, you will be charged for the items you keep once we've received your return request during the 7 day try on period.